Job ref no.: 69271993-180002UJ
DBS Bank Ltd

Senior Officer / Officer, Channel Management, Technology & Operations

DBS Bank Ltd

DBS. Living, Breathing Asia.


DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named ?Asia?s Best Bank? by The Banker, a member of the Financial Times group, and ?Best Bank in Asia-Pacific? by Global Finance. The bank has also been named ?Safest Bank in Asia? by Global Finance for nine consecutive years from 2009 to 2017.


Responsibilities


  • Perform customer setup and maintenance for internet enterprise banking services with accuracy and timeliness
  • Provide 2nd level client services.Handle customer complaints and resolve / escalate problems in an efficient manner
  • Handle the day-to-day operations.Perform checking on work done, reconciliation of General Ledger accounts, preparation of transaction and miscellaneous reports, etc.
  • Participate in UAT for new enhancements.Review business requirements and functional specifications.Prepare test cases and conduct testing
  • Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job related training, etc.
  • Comply with UDMA Policy requirement as well as UDMA governance process, control and support tasks, if required.

Requirements

  • Post-secondary Education
  • At least 3 years of relevant working experience in banking operations
  • Knowledge and experience of banking operations and remittance processing
  • Positive attitude, self-motivated, creative and innovative
  • Good interpersonal and problem-solving skills
  • Good in both written and spoken English


Apply Now


We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.


We regret only shortlisted candidates will be notified.



More job information
Job ref no. 69271993-180002UJ (CT3116213-01#0029)
Job Function
Industry
Location
  • Central
Employment Term
  • Full-time
Experience
  • 3 years - 20 years or above
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip