Job ref no.: 78251839-180003GH
DBS Bank Ltd

Senior Officer / Officer, Channel Management, Technology & Operations

DBS Bank Ltd

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance fornine consecutive years from 2009 to 2017.


  • Perform customer setup and maintenance for internet enterprise banking services with accuracy and timeliness

  • Handle customer complaints and resolve / escalate problems in an efficient manner

  • Perform checking on work done, reconciliation of General Ledger accounts, preparation of transaction and miscellaneous reports, etc.

  • Report any suspicious / outstanding transaction or incident to supervisor, Department Head and other relevant parties

  • Participate in UAT for new enhancements.Review business requirements and functional specifications.Prepare test cases and conduct testing

  • Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job related training, etc.


  • Post-secondary Education

  • At least1 years of relevant working experience in banking operations

  • Knowledge and experience of banking operations and remittance processing

  • Positive attitude, self-motivated, creative and innovative

  • Good interpersonal and problem-solving skills

  • Good in both written and spoken English

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

More job information
Job ref no. 78251839-180003GH (CT3116213-01#0317)
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 1 year - 20 years or above
Career Level
  • Entry level
  • Diploma or equivalent