Job ref no.: CT3118349-01#0029
Bank of China Group Insurance Company Ltd

Senior Officer/ Officer (Motor Claims)

Bank of China Group Insurance Company Ltd


  • Mainly responsible for handling motor own damage claim and third party property damage claim.
  • Investigate standard claims, including coverage determination and evaluation of loss exposures.
  • Verify and compare the actual damage to vehicles with estimates.
  • Survey and assessment of claims.
  • Submission of Initial Loss Assessment Report within stipulated timelines.
  • Check accident vehicles after reapir.
  • Determine appropriate reserving levels.
  • Review, resolve and proactively finalize claims within authority limits ensuring settlement at an optimum level.
  • Ensure claims procedures, documentation is adhered to the group claims management requirement and best practice.


  • Degree holder or in possession of insurance professional designations/qualifications. Higher Diploma in Mechanical Engineering is preferred.
  • Experience with automobile dealers/workshops preferred.
  • Minimum 5 years' experience in handling motor own damage and third party liability claims.
  • Technical knowledge on motor products and services.
  • Be a team player and able to work independently and under pressure.
  • Possess good interpersonal skill and customer service oriented attitude.
  • Good command of spoken and written English, Mandarin and Cantonese.

Candidates with less experience may be considered as Claims Officer

We offer competitive remuneration package. Interested parties, please send your resume with CURRENT & EXPECTED salary and DATE AVAILABLE by clicking Apply Now.

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More job information
Job ref no. CT3118349-01#0029
  • N/A
Job Function
  • Central
Employment Term
  • Permanent
  • Full-time
  • 2 years - 10 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip
  • Degree
  • Master's degree