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Posted on 2023-03-01
Senior Officer to Deputy Manager, Client Service, CUD
Job Matcher Job Responsibilities
- Assist client in day to day issues in relation to fund transfer, securities settlement, corporate actions, billing; liaise with internal teams to help clients in an effective and timely manner
- Ensure clients’ inqueries are apporpriately communicated to Operations and follow up on related initiatives; Maintain and strengthen client relationship through high quality client service
- Collate and analyse data to facilitate business and system development initiatives; contribute to the continuous improvement of Client Service and Operations processes and systems
- Participate in custody internet banking enhancement project
Job Requirements
- University graduate
- At least 2 years of client service, sales support or related experience within the financial cervices industry
- Custody/Securities Services is highly preferred
- Familiar with investment products and post-trade processing
- Capable of dealing with clients’ questions and problem-solving
- Ability to work multitask effectively and meet strict deadlines
- Able to successfully prioritize tasks and coordinate several priorities at once
- Fluency in English, Cantonese &Mandarin is essential
- Proficient in MS office tools and both Chinese and English word processing
Skills
More job information
| Job ref no. | 41396266 |
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