Job ref no.: 493866
Bank of China (Hong Kong) Limited

Senior Operation Manager / Operation Manager (Recruitment Day, 23 Jun 2018)

Bank of China (Hong Kong) Limited

  • Insurance plan
  • Medical plan

Job No.: 493866
Employment Type: Full time
Departments: Channel Management Department
Job Functions: Business Development, Customer Service, Relationship Management

Recruitment Day

June 23, 2018 (Saturday)
Time: 2pm - 6pm


Recruitment Day Venue 1: Causeway Bay Branch, 505 Hennessy Road, Causeway Bay, Hong Kong

Recruitment Day Venue 2: Sheung Shui Branch, 61 San Fung Avenue, Sheung Shui, New Territories

Recruitment Day Venue 3: Mong Kok Branch, 589 Nathan Road, Mong Kok, Kowloon

Recruitment Day Venue 4: Maritime Square Branch, Shop 115, Maritime Square, Tsing Yi Island, New Territories

Recruitment Day Venue 5: Lok Fu Branch, Shop G204, G/F, Lok Fu Place, 198 Junction Road, Kowloon 


  • Supervise branch operation team to ensure smooth and efficient day-to-day operations with emphasis on quality banking services
  • Assist the Branch Manager to achieve the designated business targets through active formulation and implementation of business plans
  • Optimize workflow of the supervised business routine, so as to enhance operating efficiency and cost-effectiveness
  • Negotiate, coordinate and work closely with relevant internal and external parties to enhance teamwork
  • Develop long-term banking relationships with customers, identify existing and prospective customers' needs of financial services,
  • Handle customers’ complaints, monitor the service quality and strive for continuous improvement
  • Monitor branch operation to ensure full compliance with the Bank's policies, related banking ordinances, and other regulatory requirements
  • Perform other duties as delegated and assigned by the management


  • Degree holder or above, with qualifications in IIQE & HKSI
  • At least 5 years relevant experience in banking, in which at least 1 year management experience;
  • Strong organizational, analytical and problem solving skills
  • Sound knowledge of banking operations and related policies, legal and regulatory requirements
  • Strong communication and interpersonal skills with good command of both spoken and written English and Chinese, including Putonghua
  • Proficient in MS office applications including Word, Excel, PowerPoint and Chinese word processing  

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please email your application to For details, please visit our website “"

Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.

More job information
Job ref no. 493866 (CT3115638-01#0287)
  • N/A
Job Function
Employment Term
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree