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Job ref no.: 494998
Bank of China (Hong Kong) Limited

Senior Operation Officer (Branch) (Recruitment Day, 27 July 2018)

Bank of China (Hong Kong) Limited

Benefits
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Family medical plan
  • Housing allowance
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 8 more

Job No.: 494998
Employment Type: Full time
Departments: Channel Management Department
Job Functions: Bank Operations, Customer Service, Relationship Management
 

Recruitment Day

27 July, 2018 (Friday)
Time: 2pm - 6pm

Venue: 29/F, Bank of China Centre, Olympian City, 11 Hoi Fai Road
 

Responsibilities:

  • Supervise and support counter service to ensure service quality and operating properly
  • Assist the superiors to supervise the subordinates, to ensure that the business operates in accordance with the policies, and serve as the communication bridge between the branch and other units
  • Supervise and ensure that the subordinates follow the guidelines, policies and procedures
  • Prevent misconduct by checking and monitoring the daily operations
  • Assist the superiors in tasks allocation to ensure the proper operations of the branch
  • Provide recommendations on improvement of operation by collecting the opinions of subordinates and customers

Requirements:

  • Diploma holder or above, with qualification in HKSI preferred
  • At least 5 years relevant banking experience
  • Strong communication and negotiation skills with good command of English and Chinese, including Putonghua
  • Sound knowledge of banking operations and related policies
  • Ability to handle customer complaints

To apply, please visit our website for online application or submit your resume by e-mail to bochk_talent_acquisition02@bochk.com and qualified candidates will be invited for an interview. For details of the job description, please visit our website "www.bochk.com". Walk-in candidates are also welcomed.

Data collected will be used for recruitment purpose only.

More job information
Job ref no. 494998 (CT3116057-01#1075)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree