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Job ref no.: 495124
Bank of China (Hong Kong) Limited

Senior Operation Officer (Branch Services Centre)

Bank of China (Hong Kong) Limited

Benefits
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Family medical plan
  • Housing allowance
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 8 more

Job No.: 495124
Employment Type: Full time
Departments: Bank-wide Operation Department
Job Functions: Bank Operations

Responsibilities:

  • Check account opening document, handle and override transactions as authorized. Rectify errors, mistakes and systematic control issues found in the operation process
  • Perform checkers role to validate and authorize different kinds of transactions including but not limited to account opening, customer and account information maintenance, payment transactions (autopay, CHATS, transfer, etc.), etc.
  • Help developing process workflow, system requirements, and perform user acceptance test
  • Assist in regular updating of the regulations, rules and operation guidelines and manuals
  • Prepare training and testing materials and assist in conducting trainings to both back office and front line staff
  • Assist in supervising production lines and managing the operation efficiency, effectiveness and risks
  • Report promptly to supervisors for any irregularity and assist in collecting data and prepare reports
  • Perform other duties as delegated and assigned by the management

Requirements:

  • Diploma or above in Business Administration, Information Technology, Operation Management, or related disciplines
  • At least 3 years’ experience in Banking industry or Financial industry
  • Substantial knowledge and exposure in branch banking operations is a must. Possess knowledge and experience in Account Operation, ATM operation, and IPO business processes would be an advantage
  • Good knowledge on Personal Data Privacy Ordinance, Anti-Money Laundering Ordinance, and relevant regulatory governance would be a definite advantage
  • Mature, self-motivated, able to work independently & under pressure, and willing to accept challenges
  • Good communication, interpersonal skills, and problem solving skills
  • Possess good awareness of operation risk and sensitive to operation irregularity
  • Good team player, positive attitude, and willing to work under high pressure and tight timeline
  • Proficient in PC applications including MS Word, Excel, PowerPoint, and Chinese typewriting is a must
  • Good command of both spoken and written English and Chinese, including Mandarin

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com

To apply: https://careers.pageuppeople.com/798/cw/en/job/495124?lApplicationSubSourceID=11232

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.
 

More job information
Job ref no. 495124 (CT3118372-01#0260)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree