comScoreTag Job - Senior Operation Officer, Land Transport & Project, Airport Authority
Airport Authority

Hong Kong International Airport (HKIA), one of the world's busiest international passenger and cargo airports, aims to maintain a leadership position in airport management and aviation-related businesses to strengthen Hong Kong as an international and regional aviation hub.

We are looking for high caliber individual to join the Airport Authority, the manager and operator of HKIA.

Senior Operation Officer, Land Transport & Project

Job Ref.MCDD17-0499-01


  • Support real time operation management for public transport facilities of HKIA to ensure smooth vehicle and passenger flow
  • Assist in coordinating with government departments, contractors, and internal departments of the Authority, regarding road works on the airport island under government projects and the implementation of temporary traffic arrangements to ensure smooth traffic on the airport's road network
  • Monitor the performance of contractors and business partners, in particular staff deployment and the quality of the services
  • Assist in the planning and execution of projects to enhance land transport facilities of HKIA
  • Assist in liaising with public transport service operators and government departments regarding (a) enhancement projects in relation to land transport facilities and (b) enhancements to public transport to / from HKIA, e.g. expansions of route networks and increases in frequencies
  • Handle complaints and passenger injury incidents, including investigation and feedback to passengers
  • Analyze operational data and statistics in relation to land transport
  • Assist in transport planning studies and reviews of land transport infrastructure developments
  • Assist in formulating and implementing policies and procedures with respect to traffic management, to ensure smooth vehicle flows and compliance with relevant regulatory requirements
  • Prepare, review and update operation plans and procedures


  • Bachelor’s Degree or Higher diploma in Transport Planning, Aviation Management, Business Administration, Applied Science or related disciplines
  • Degree holder with at least 4 years’ relevant working experience in passenger transport, airport operations or logistics
  • Non-degree holder with at least 7 years' relevant working experience in passenger transport, airport operations or logistics
  • Experience in bus operation, transport planning, contract management or project management will be an advantage
  • Customer-focused, strong attention to details; good negotiation skills
  • A team player with good communication skills
  • Proactive and able to work independently and under pressure
  • Good command in spoken and written English and Chinese (Cantonese); good command in Putonghua will be an advantage
  • Strong PC skills in Word, Excel and PowerPoint
  • Possession of a valid Hong Kong driving license will be an advantage

Interested parties please apply online via

Closing date: 27 November 2017

Data collected will only be used for job application processing. Applicant not contacted by the Authority within eight weeks from the application closing date may assume that his/her application is unsuccessful. All personal data will be kept for a period of 12 months from the application closing date and will be destroyed afterwards.

Job Ref No.
MCDD17-0499-01 (CT3108939-01#0441)
Goodjobs Tips!
Remember to quote the job title and reference number in the email subject. This allows employers to find and refer to your application more easily.
  • 13-month pay
  • Dental plan
  • Insurance plan
  • Medical plan
  • Staff care centre
  • Transportation allowance
Employment Term
Tips by CTgoodjobs: Tips to avoid employment traps: verify company information, and look out for jobs ads that offer unreasonable salary or has a remote interview venue.
Leave immediately and report to CTgoodjobs if you encounter any inappropriate behaviour.
More tips to avoid employment traps