Job ref no.: CTT-04298 (CT3126461-01#3816)
HKT Teleservices

Senior Planning Executive

HKT Teleservices

The Job:

  • To perform various aspects and insightful performance analysis report
  • To participate in target setting, resources and scheme planning
  • Review staff performance, identify training needs and deliver training courses in Hong Kong and Guangzhou eg. Sales and service quality, workflow refresher training etc.
  • Coordinate and liaise with internal parties to streamline existing processes and reporting to improve operation efficiency
  • To handle any other projects or ad-hoc assignment in accordance with business needs
  • Working Location: Kowloon Bay

The Person:

  • Degree holder in Computer, IT, Business Analyst or related disciplines
  • 2 years or above related experience, preferably in Telecommunication industry or Call Center field
  • Proficiency in Microsoft Office e.g. Excel, PowerPoint and Chinese word processing
  • Knowledge in VBA, Access, SQL Server or Tableau is preferable
  • Team player with strong analytical and problem solving skills, excellent communication and demonstrable presentation skills
  • Good command of spoken Cantonese, English and Putonghua
  • Travelling to Guangzhou is required

We offer:

  • Comprehensive medical coverage
  • 14 days paid annual leave
  • Clear career path  

Applications should be sent to us by clicking the Apply Now button below or by post

Address : Human Resources, HKT Limited, 13/F, 9 Po Lun Street, Lai Chi Kok, Kowloon.

PCCW is an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.     

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有意應徵者可按Apply Now或透過郵寄方式:
地址:九龍荔枝角寶輪街9號13樓 香港電訊專業客服有限公司 人力資源部



More job information
Job ref no. CTT-04298 (CT3126461-01#3816)
Job Function
  • Kowloon Bay
Employment Term
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Degree
  • 5-day week
  • Medical plan