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Job ref no.: CT3114386-01#5238

Senior Project Officer

Glory Global Solutions

ROLE PROFILE

ROLE TITLE: Senior Project Officer

FUNCTION: Role Function

REPORTING: IT Manager

LOCATION: Hong Kong

COMPANY OVERVIEW

As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.

ROLE PURPOSE

This role is to provide business support for system and IT related aspects to internal and external customers.

MAIN RESPONSIBILITIES

  • Support cash management system projects, conduct training to new staff and customers
  • Conduct system demo, software installation, upgrade onsite, and user training
  • Manage project progress, including direct communication with customer, site visit, demo in showroom, installation, testing, conduct user training, go-live support
  • Update Server and Client User Manuals, FAQ
  • Handle and follow up on internal product enhancement request and submit request form.
  • Study and test existing and new machines software
  • Installation of all softwares required in sales activities
  • Conduct internal training to technician/Sales Team on cash management system

REQUIRED EDUCATION AND QUALIFICATIONS

Education Level:

  • Degree / Higher Diploma holder in Computer Science, IT or related disciplines

Qualifications:

  • Knowledge of MSSQL, basic network infrastructure, software installation

REQUIRED SKILLS AND COMPETENCIES

  • At least 3 years' hands-on experience in IT system / projects
  • Excellent communication and presentation skills to customers
  • Able to identify customer’s needs; analyze and provide solutions

GLORY SPIRITS

The Glory Spirits & Behaviours reflect the values and behaviours that are critical to the ongoing success of Glory and as such represent the foundations of our behaviour globally to lead us to realise our mission:

  • Value Creation – strive to create value for customers
  • Self-Starter – understand the objectives of your own work and are proactive in achieving goals
  • Collaboration -respect diversity and create a culture of collaboration to work with each other to achieve a common goal
  • Integrity -understand Glory’ Mission and act with responsibility and pride to realise achievement and act and behave with high integrity and a strong sense of ethics
  • Own Growth – leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.

Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.

Interested parties please click Apply Now to apply job.

Third Party Agencies

Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3114386-01#5238
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Degree