Job ref no.: CT3123976-01#0053
Hang Seng Bank

Senior Receivables Finance Client Services Officer

Hang Seng Bank

Global Trade & Receivables Finance

Hang Seng’s Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. 

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services.  As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists. 

We are currently seeking a high caliber professional to join our department as Senior Receivables Finance Client Services Officer.

 

Principal responsibilities

 

  • Assist in handling receivables finance transactions relating to processing sections including invoice / cash / prepayment processing
  • Monitor daily operations to ensure high degree of accuracy / efficiency and meet service pledge requirements
  • Handle internal / external customer enquiries in an efficient and professional manner
  • Ensure the Group’s / Bank’s internal control standards and compliance policy are firmly maintained
  • Provide inputs on operational procedures and product guidelines with a view to enhance operational efficiency
  • Monitor and report any irregular / suspicious transactions and take appropriate actions to protect the Bank's interest

 

Requirements

  • University degree in a related discipline OR other relevant qualifications
  • Work experience in receivables finance and / or trade finance preferred
  • Strong self-motivation and ability to work independently
  • Good communication, interpersonal and analytical skills
  • Proficiency in both English and Chinese, fluency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of three years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

 

More job information
Job ref no. CT3123976-01#0053
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 20 years or above
Career Level
  • Non-management level
Education
  • Degree