Assist Branch Operations Officer in supervising the daily operations of the branch to ensure compliance with established internal guidelines and regulatory requirements
Motivate the operations team to deliver quality customer service and cross-sell bank products and services
Cultivate long-term relationship with customers and refer potential business opportunities to branch sales
Post-secondary educated or above
Minimum 5 years of relevant experience, 2 years of which must be at a supervisory level
Sound knowledge of branch operations, with good compliance and control sense
Excellent people and communication skills
Detail-oriented, and able to work independently and under pressure
Good command of spoken and written English and Chinese, including Putonghua
Proficient in MS Office applications including Chinese word processing
Attractive remuneration package will be offered to the right candidates. Interested parties please send your full resume with current and expected salary to the Human Resources Division via email to [via CTgoodjobs Apply Now ] or by post to G.P.O. Box 139, Hong Kong.
All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided immediately upon request by contacting our Personal Data Compliance Officer at the above email address. Applicants who are not contacted within two months may consider their applications unsuccessful and the personal data collected will be destroyed within 12 months of receipt.
Incorporated in November 1950, Shanghai Commercial Bank Ltd. is one of the most well known local Chinese banks in Hong Kong. At present, there are more than 40 local and overseas branches. The Bank has always been pursuing the motto of its founder, Mr. Kwang-pu Chen, to 'Serve the Community'. The Bank's slogan of 'For Personalized Service' and 'All in a Family' denotes the Bank's devotion to providing personalized services to its clients and promoting a harmonious relationship among its staff members.