Ensure the check-in/ check-out procedures and services are up to standard
Handle guests' inquirires in a professional and timely manner to exceed their expectations
Engage guests by delivering service excellence throughout each guest experience
Prepare and maintain records pertinent to the guests staying in the hotel
Ensure hotel revenue is properly recorded
Degree/ Higher Diploma in Hospitality or related discipline
Relevant work experience in Hotel Front Office Operations is preferred
Flexible and outgoing
Passionate and service-oriented
Excellent command in both written and spoken English, Cantonese and Mandarin
Proficient in Microsoft Office applications and hotel systems
Candidate with less experience will be considered as Renaissance Clerk - Front Desk
Navigate Your Future at Renaissance Hotels
At Renaissance® Hotels, we believe inspiration comes from the unexpected. We create a work environment that values diversity, inclusion, spontaneity and discovery, with unmatched growth opportunities. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.
To Apply Now, please send your resume to Human Resources Department at firstname.lastname@example.org; or go to Marriott International Career Website.
Human Resources Department
1 Harbour Road,
Wanchai, Hong Kong
T (852) 2802 8888
F (852) 2131 0660
Whatsapp (852) 6827 0729
Chat, engage and follow us on social media.
@lifeatmarriott on Snapchat
Visit renaissancehotels.com/careers to learn more about our workplace culture and career opportunities.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.
Situated on the waterfront and adjacent to the Hong Kong Convention and Exhibition Centre, the 861-room Renaissance Harbour View Hotel Hong Kong enjoys panoramic views of the Victoria Harbour and is located close to everything Hong Kong has to offer.
Renaissance Harbour View Hotel is operated by Marriott International Inc. which acquired Renaissance Hotel group in March 1997. Marriott is based in Washington, D.C. and is a leading global hospitality company. Renaissance Hotels represents a diverse collection of over 172 hotels in 40 countries worldwide. Each property is unique, offering passionate travelers a one-of-kind experience and memories they will be sure to take with them long after they depart.