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Posted on 2021-12-31
Hotel Indigo Hong Kong Island – Managed by IHG

Senior Reservations Sales Agent / Reservations Sales Agent

Hotel Indigo Hong Kong Island – Managed by IHG

Job Responsibilities

  • To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets
  • Monitors reservation levels and inform the Revenue & Reservations Manager of current and future occupancy rates
  • ​​​​​​​Manages “no show" reservations by investigation and recording of same
  • ​​​​​​​Maintains knowledge of special rates/ offers/ promotions/products/service of the Hotel, Priority Club and IHG
  • ​​​​​​​Records special billing arrangements for all reservations
  • ​​​​​​​Processes amendments to reservations such as extensions, early departures, etc

Job Requirement

  • Vocational Certificate or above education qualifications in Hotel Management, Business Administration or related field
  • With 1 year related experience, preferably in hotel industry
  • Good command of English and Chinese
  • Fresh graduates are also welcomed
  • Candidates with more experience will be considered as Senior Reservations Sales Agent
  • ​​​​​​​Immediate available is an advantage

​​​​​​​We’ll reward all your hard work with a great salary and benefits – including pension scheme, healthcare support, dental health services, dining privileges, great room discount worldwide and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share somewinning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.ihgjobs.hk to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. Why not work somewhere that gives you the freedom “Room to be yourself"?

Please click Apply Now or writing with full resume, availability and salary expected to:

WhatsApp: +852 5145 6233

Hotel Indigo Hong Kong Island is an equal opportunity employer. All applications will be treated in strict confidence and only be used for recruitment related purpose, if candidates who have not been invited for an interview within six weeks may consider their applications unsuccessful.

More job information
Salary
Benefits
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Medical plan
  • Transportation allowance
Job Function
Location
  • Wanchai
Industry
Employment Term
  • Full-time
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel