To maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our on brand focus. In doing so, creating and maintaining loyalty to both the store and the brand.
To develop and maintain good product knowledge and provide excellent customer service.
An understanding of current products, trends and collections and ensuring that customers are informed and aware.
To replenish stock and maintain high standards of merchandise and product presentation.
Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
Keep up to date with customer requirements and operating procedures.
Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met.
Skills and Experience Required
Previous experience in similar role
Experience in a customer service role with face -to-face customer contact
Ability to initiate contact and communication
Motivated by being a team player with a common goal
Excellent Communication and interpersonal Skills with the ability to build and maintain relationships
Able to work in fast paced environments
Interested parties please send your resume with current and expected salary via Apply Now or Whatsapp: 6107 2960
(Information provided is strictly confidential and intended only for the use of recruitment purpose)
kate spade new york draws women into a world that's culturally curious, intellectually playful, quick-witted and strong. our graceful, exuberant approach to the everyday is evident in all of our product: handbags and clothing, jewelry, shoes, stationery, eyewear, baby, fragrance, tabletop, bedding and gifts.
we have over 45 retail shops and 40 outlet stores across the united states; 94 shops internationally, and our colorful products are sold in more than 400 doors worldwide in every time zone. whether in san francisco, sao paulo or shanghai, our shops are always warm and inviting. we help women express their personal style with charm and a dash of rebellion - she lives her life colorfully.
welcome to the world of kate spade new york!