Provide excellent customer service and surpass customer expectations
Maximize every selling opportunity to achieve store and individual sales targets and KPI indicators
Identify customer needs and answer all product-related questions. Be able to respond to queries regarding price, features, benefits and use of FURLA merchandise
Optimize product knowledge and draw customer's attention to products in order to maximize selling opportunities
Take every opportunity to collect customer information and preference in order to encourage repeat visits and customer loyalty
Assist the shop in charge in daily operation include stock management, visual merchandising and reporting, etc
Provide coaching to new joiners
Take the role of Second In-charge when Shop In-charge not present and maintain smooth store operations.
Handle customer complaints and product repairing case if SIC is not present
Passionate about FURLA/ Leather goods/ Service
Minimum 2 year experience of retail sales preferably in luxury retail
Positive working attitude, hardworking and able to take on new challenges
Strong customer-service and teamwork-oriented mindset
Always presents a professional, friendly and energetic image
Able to handle multiple demands and competing priorities
Good command of Cantonese, English and Mandarin
Able to provide basic guidance and coaching to less experienced staff
Attractive Commission Scheme
13 months’ salary package
Staff Purchase Discount
Sign on Bonus
Medical & Dental Insurance
We offer attractive package with all-round training program and excellent career development path. Interested applicants please send your detailed resume, contact number, current & expected salaries to us, by email to [via CTgoodjobs Apply Now ] or WhatsApp us by 9206 8553.
Applicants not contacted within six weeks should consider their applications unsuccessful. Information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only.
Furla, created by the Furlanetto family in 1927, is one of the major players in the worldwide leather goods market. The brand’s DNA is expressed through the values of Italian craftsmanship, distinctive creativity, quality and timeless elegance. Simplicity and uniqueness, femininity and modernity are blended in a highly original balance.
To cope with our expansion, we are looking for the following talents: