Job ref no.: 495228 (CT3118372-01#1821)
Bank of China (Hong Kong) Limited

Senior Segment Manager/ Segment Manager (SME Sales & Services Model)

Bank of China (Hong Kong) Limited

  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Family medical plan
  • Housing allowance
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 8 more

Job No.: 495228
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Management, Marketing, Product Development & Management


  • Develop and implement sales and services model across digital and manned channels
  • Design, implement , review & enhance sales and marketing initiatives with frontline sales and key product stakeholders
  • Develop, enhance and promote key product and services packages with key product stakeholders
  • Define customer loading by RM/ channel and manage portfolio reshuffling in order to optimize resources to meet customer needs.
  • Drive sales tool development and customer-centric mobile application for customers
  • Establish services standard, develop and improve customer journey under key processes for ongoing customer experience improvement
  • Quantify sales resources and recommend training requirement
  • Develop marketing strategies to promote BOC brand for our target segments



  • Degree or above in Business Administration, Marketing, Finance or related disciplines
  • At least 12 years' solid working experience in sales management and channel management in financial industry
  • Excellent communication and influencing skills, with the ability to engage key stakeholders and cascade message to senior management
  • Strong leadership ability to guide and grow the regional and local teams
  • Familiar with financial products and operations / service enhancement, and with the drive to strive for continuous improvement
  • Strong strategic thinking capacity with the ability to translate concepts into business insights
  • Exposure in commercial banking business and understanding on corporate loan & trade finance will be a plus
  • Excellent communication and presentation skills with good command of both spoken and written English and Chinese
  • Less experienced candidate will be considered as Manager role


We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website

To apply:

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.