Job ref no.: 492405 (CT3118372-01#1041)
Bank of China (Hong Kong) Limited

Senior Segment Manager, SME / Segment Manager , SME

Bank of China (Hong Kong) Limited

  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Family medical plan
  • Housing allowance
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 8 more

Job No.: 492405
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Management, Product Development & Management, Marketing



  • Assist senior executives in formulating and planning the small enterprise acquisition, growth and retention strategies to achieve the business targets and improve customer experience
  • Implement and monitor the segment strategies through initiatives on acquisition, cross-selling, service upgrade, customer loyalty, and retention etc.
  • Develop service & sales models and protocols which are actionable and effective in channel
  • Liaise closely with product, channel and marketing team to cross-sell suitable products and services to meet small enterprises' needs holistically, and eventually contribute to the Bank's bottom line
  • Work with Channel Management to meet the planned business targets and facilitate the implementation, including development of sales training and sales aids. Monitor the progress and analyze the feedbacks for further improvement



  • Degree or above with major in Business Administration, Marketing, Finance, or related disciplines
  • At least 7 years solid experience in Product Management, Customer Management, or Sales Development in Banking industry
  • With proven track record in business development, channel relationship building, and the drive to strive for success
  • Familiar with small enterprises' products and operations / service enhancement, as well as knowledge in risk management
  • Be innovative with remarkable organizing & problem solving skills
  • Excellent communication and presentation skills with good command of both spoken and written English and Chinese, including Mandarin
  • Less experienced candidate will be considered as Manager role


We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website

To apply:

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.