Job ref no.: CT3119362-01#4443

Senior Service Desk Agent

T & S Quantum

Working Hour:

Mon to Fri, 9 hours shift between8amto7pm

Job Description:

  • Perform level 1 support on IT incident troubleshooting, incident Ticket Escalation
  • Provide IT system usage support toCLPend user
  • Maintain Service Level Agreement on providing technical support service
  • Responsible ticket resolving according to case severity

Requirement:

  • Hands on IT call centre working experience

Remarks:

For interested parties, please state your availability, last drawn salary and expected salary in your CV.

Job Type: Full-time

Experience:

  • IT call centre: 1 year (Preferred)

Location:

  • Hong Kong (Required)

Interested parties please click Apply Now to apply job.

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More job information
Job ref no. CT3119362-01#4443
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree