Job ref no.: CT3119362-01#4442

Senior Service Desk Agent

T&S Quantum

Job Description:

  • Perform level 1 support on IT incident troubleshooting, incident Ticket Escalation
  • Provide IT system usage support to CLP end user
  • Maintain Service Level Agreement on providing technical support service
  • Responsible ticket resolving according to case severity

 

Requirement:

  • Hands on IT call centre working experience

 

Remarks:
 
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More job information
Job ref no. CT3119362-01#4442
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree