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Job ref no.: CT3114389-01#9207

Senior Service Desk Engineer

Taylor Coulter

Benefits
  • 5-day week
  • Medical plan
  • Paid overtime

Our client is a global supplies and services provider. As a result of expansion, they are looking for Senior Service Desk Engineer:

Job Responsibilities:

  • Assist team lead to monitor the service quality of SD services
  • Constantly feedback service improvement opportunities
  • Provide IT support, via phone, remote access and on-site duties
  • Working closely and cooperatively with all other teams, parties and vendors
  • Manage and support incidents and request
  • Manage Windows AD and email account
  • Manage ticketing system

 

Job Requirements:

  • 3-5 years or above experience in IT support role as a Service Desk
  • Diploma or above in IT or computer science field
  • Experience administering in Active Directory, VoIP telephony systems
  • Holder of ITIL Foundation qualification is perfered
  • Good in both spoken and written English

To apply for this role, please click the Apply Now below or send your full resume by MS word format.

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More job information
Job ref no. CT3114389-01#9207
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent