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Job ref no.: 22011209-JCS
The Hong Kong Polytechnic University

Senior Specialist / Specialist (Teaching & Learning and Data Analytics Support) (two posts)

The Hong Kong Polytechnic University

INFORMATION TECHNOLOGY SERVICES OFFICE

Senior Specialist / Specialist (Teaching & Learning and Data Analytics Support) (two posts) (Ref. 22011209-JCS)

Duties

The appointees will be required to work in the User Services Section to:

(a) provide technical and operation support to academic staff on teaching and learning platforms and video conference tools;

(b) prepare user guides and conduct demonstrations on teaching and learning platforms and tools;

(c) test and evaluate teaching and learning related platforms and tools;

(d) perform data collection, analysis, and programming support on teaching and learning data;

(e) perform data integrations, ETL and data mapping activities;

(f) assist in compiling learning analytics reports; and

(g) perform any other duties as assigned by the Director of the Office or his delegates.

Qualifications

Applicants should have:

(a) a recognised degree in Computer Science, Information Technology, Electronic Engineering or a related discipline;

(b) at least five years’ relevant experience in managing teaching and learning platforms and video conference tools;

(c) knowledge of Blackboard/Canvas/Moddle, MS Teams, Zoom, T-SQL, SSIS, Excel macro and Power BI;

(d) strong analytical and problem-solving skills; and

(e) the ability to communicate effectively in both written and spoken English and Chinese, including Putonghua.

Candidates with less experience will be considered for the Specialist post.

Applicants who have responded to the previous advertisement need not re-apply. 

Remuneration and Conditions of Service

A highly competitive remuneration package will be offered. Appointment will be on a one-year gratuity-bearing contract. Applicants should state their current and expected salary in the application.

Application

Please send a completed application form by post to Human Resources Office, 13/F, Li Ka Shing Tower, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong or via email to hrstaff@polyu.edu.hk. Application forms can be downloaded from https://www.polyu.edu.hk/hro/careers/guidelines_and_forms/forms. If a separate curriculum vitae is to be provided, please still complete the application form which will help speed up the recruitment process. The closing date for application is Friday, 11 February 2022. Applicants who are not invited to an interview within two months from the closing date should consider their applications unsuccessful. The University’s Personal Information Collection Statement for recruitment can be found at https://www.polyu.edu.hk/hro/careers/guidelines_and_forms/pics_for_recruitment.

PolyU is an equal opportunity employer committed to diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, nationality, family status or physical or mental disabilities.