Job ref no.: JR00063543
Sun Life Hong Kong Ltd

Senior Specialist, Technology Delivery

Sun Life Hong Kong Ltd

Job Description:

This position will be responsible to support the IT systems for Life and Health business line of Sun Life Hong Kong, as well as all the common platforms such as HR, Finance, Risk, and Compliance to ensure the corresponding IT systems are enhanced / new systems developed according to the business needs and strategy.

The position will also require to focus on production problem resolution, and continuous improvement in the application quality for Life and Health systems


  • Responsible for supporting the system enhancements / new systems development of the Life and Health business line, and the common platforms such as HR, Finance, Risk, and Compliance.
  • Assist to maintain the production stability and SLAs of systems servicing Life and Health business lines and the common functions. Ensure production issues are tracked, reported, resolved, and closed within agreed SLAs.
  • Responsible for solution engineering and estimations to support the creation of business cases
  • Work with off-shore development centres (Philippines and India) and external vendors to enhance and resolve the problem found in the applications
  • Assist to manage the resource planning of the Life and Health solution delivery team to achieve a flexible and efficiency resource model
  • As a core member to work with team management on transformation of delivery method from the current waterfall delivery model to a more agile delivery model, and think out-of-the-box to identify alternatives and innovative solutions to solve problems


  • Bachelor Degree in Information Technology or related discipline
  • At least 6 years of working experience on life insurance application development and support, familiar with life operation daily procedures and knowledge of different lines of insurance products
  • Strong in system engineering, system development, and project management skills including project finance and cost benefit analysis.
  • Familiar with various IT platforms, including Life and Health administrative platforms and common services platforms for Finance, HR, Risk, and Compliance
  • Strong analytical and problem solving skills, particularly in integrating & recommending various complicated IT solutions
  • Excellent in written and spoken English and Chinese 

We offer 5-day work, attractive salary, MPF, group life and group medical insurance and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only used for recruitment purpose.)

More job information
Job ref no. JR00063543
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
  • Hunghom
Employment Term
  • Permanent
  • Full-time
  • 6 years - 11 years
Career Level
  • Non-management level
  • Degree