Job ref no.: CT3129593-01#6032

Senior Supervisor (Call / Data / Operation Centre) $40K


You will be assigned to work in our client's office as follow:

Job Duties:

(a) To update, maintain, and manage various databases;
(b) To compile statistical reports and perform statistical analysis, and prepare updated summary / report / information briefs for management;
(c) To collate relevant figures and conduct review and evaluation;
(d) To oversee the operation of the Data Preparation Centre;
(e) To provide administrative, executive and office support roles including liaison and coordination with various service units in department and other government departments, handling enquires, collating and preparing daily statistics and reports;
(f) To lead, support, manage and supervise data entry staff / supervisors at the workplace in high quality output with time management control; and
(g) To perform any other duties as assigned by Seniors.

Job Requirements:
(a) Possess a Bachelor degree from a Hong Kong university, or equivalent;
(b) not less than 4 years of full time post qualification working experience in data preparation, call center or operation centre, or relevant experience in supervisory role, or equivalent;
(c) Level 3 or above in Chinese Language and English Language in HKCEE/HKDSEE or equivalent; or have Chinese Language and Culture or Chinese Language and Literature and Use of English at “Grade E” or above in HKALE or equivalent; and be competent to communicate in Chinese and English;
(d) Have good knowledge and use of computer programme application including Microsoft Word, Powerpoint, and Excel, and preferably Microsoft Access, etc.;
(e) Have high integrity, excellent competence in leadership and people management, sound communication, interpersonal, analytical and time and priority management skills;
(f) Be self-motivated, proactive, and able to give constructive ideas; and
(g) Be able to work under pressure and in a fast pace working environment that requires swift response and actions.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job ref no. CT3129593-01#6032
  • 30,000 - 45,000 / month
Job Function
  • Southern District
Employment Term
  • Contract
  • Full-time
  • 4 years
Career Level
  • Middle management level
  • Degree