Job ref no.: CT3129593-01#6032

Senior Supervisor (Call / Data / Operation Centre) $40K

JOBS BOARD

You will be assigned to work in our client's office as follow:

Job Duties:

(a) To update, maintain, and manage various databases;
(b) To compile statistical reports and perform statistical analysis, and prepare updated summary / report / information briefs for management;
(c) To collate relevant figures and conduct review and evaluation;
(d) To oversee the operation of the Data Preparation Centre;
(e) To provide administrative, executive and office support roles including liaison and coordination with various service units in department and other government departments, handling enquires, collating and preparing daily statistics and reports;
(f) To lead, support, manage and supervise data entry staff / supervisors at the workplace in high quality output with time management control; and
(g) To perform any other duties as assigned by Seniors.

Job Requirements:
(a) Possess a Bachelor degree from a Hong Kong university, or equivalent;
(b) not less than 4 years of full time post qualification working experience in data preparation, call center or operation centre, or relevant experience in supervisory role, or equivalent;
(c) Level 3 or above in Chinese Language and English Language in HKCEE/HKDSEE or equivalent; or have Chinese Language and Culture or Chinese Language and Literature and Use of English at “Grade E” or above in HKALE or equivalent; and be competent to communicate in Chinese and English;
(d) Have good knowledge and use of computer programme application including Microsoft Word, Powerpoint, and Excel, and preferably Microsoft Access, etc.;
(e) Have high integrity, excellent competence in leadership and people management, sound communication, interpersonal, analytical and time and priority management skills;
(f) Be self-motivated, proactive, and able to give constructive ideas; and
(g) Be able to work under pressure and in a fast pace working environment that requires swift response and actions.






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More job information
Job ref no. CT3129593-01#6032
Salary
  • 30,000 - 45,000 / month
Job Function
Industry
Location
  • Southern District
Employment Term
  • Contract
  • Full-time
Experience
  • 4 years
Career Level
  • Middle management level
Education
  • Degree