Job ref no.: CT3129593-01#7825

Senior Support Engineer

FunctionEight Ltd

Senior Support Engineer
Reporting to the Director, you will assist in providing unfaltering IT support to our valued clients, mostly in financial industry. Specific tasks include:

  • To deliver reliable and efficient IT onsite services in customer offices
  • 1st level support on desktop environment and Banking Applications
  • Seamless implementation of upgrades and new infrastructure
  • Maintaining complete documentation on client network and infrastructure
What are we looking for?
You will need solid technical skills, specifically:
  • Good experience in desktop support
  • Able to work with demanding users
  • Banking experience is an advantage
  • Strong communication skills in English 
But most of all we need you to be a committed problem-solver with a can-do attitude. Great communications skills (in English and Chinese) are vital and you must be friendly and helpful, even under pressure.

What do we offer?
At FunctionEight, we want you to love your job so we’ve created a fun working environment with plenty of opportunities to socialise. We’re also eager to reward you for your hard work and to help you grow. Oh, and we encourage you to have a life outside of work.
Our hard-to-match benefits include:
  • Generous annual leave plus extra days for birthdays, exams and life’s key moments
  • On-the-job training and a personalised development plan
  • Flexible working hours
  • 5-day working week
  • Life and Medical Insurance
  • Performance-based bonus schemes and long service awards
  • An education subsidy for job related learning

If you think we’re a good fit, send a cover letter, CV and expected salary to

 

 

 

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More job information
Job ref no. CT3129593-01#7825
Salary
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
Benefits
  • 5-day week
  • Education subsidies
  • Flexible working hours
  • Insurance plan
  • Medical plan