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Job ref no.: CT3114843-01#9430

Senior System Engineer / System Engineer (5 Days Work)

EAST ICT Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan
  • Transportation allowance

Responsibilities:

  • Support sales team to drive infrastructure services business or opportunity, especially in VirtualizationSAN Storage and Backup solutions
  • Responsible for customer meeting, presentation, demo, proposal writing and preparing documentation
  • Provide professional services on planning, design and integration services to fulfill customer's requirements
  • Build and maintain key customer technical operations relationships to facilitate the delivery of services.
  • Input to development of process and procedures to facilitate the support of the customer.
  • Input to the Service Transition process including the Planning, Change, Configuration, Release, Testing and Evaluation functions
  • Technical input to the Service Operation process including Event, Incident, Request and Problem management functions.
  • Technical input to the Continual Service Improvement process including operations Measurement and Reporting.
  • Act as the Technical contact and escalation point in relation to delivery of all the client's Services at Customer site(s)
  • Review operational data and compare it to design assumptions and make recommendations wherever appropriate.
  • Able to communicate with customers and the client internal teams for technical service engagement and able to influence customer on the client's solutions and design
  • Maintain technical documentation for the accounts
  • Participate on the customers Change Control Board as an expert storage advisor, including presentation and meeting with customer senior management.
  • Perform other duties as required or directed by management

 

Requirements:

  • Bachelor Degree holder in Computer Science or Information Technology, or relate discipline
  • Holder of professional certifications is PLUS (e.g. VCP)
  • ITIL certified (preferred)
  • Minimum 5 years working experience in System Integrator 
  • Previously worked for a technology vendor, software or Systems Integration Company or an IT Consultancy is an advantage.
  • Technical knowledge on Virtualization, Server, SAN Storage and Backup Solutions and Network Management experience (understanding of Layer 2 to Layer 4 specifically)
  • Advanced Storage and Fabric Management experience
  • Operating System Management experience (Windows, UNIX (HPUX, Solaris, Linux varieties) preferred), VMware and Hyper-V
  • Trouble shooting skills related to connectivity and performance issues
  • Understanding of virtualisation and replication
  • Understand network presentation of storage, e.g. NAS, CIFS, NFS etc. and multi-pathing software for each OS
  • Possess the ability to resolve issues and conflicts, as well as be able to take ownership in challenging situations
  • Fluent spoken and written English and Chinese
  • Willing to learn new technologies and strong problem solving skill
  • Good communication skill and strong and strong inter-personal skills
  • Immediately available is highly preferred.
     

*Less experience will consider as System engineer

 

If you are interested, please send your resume together with your current salary, expected salary, and date of availability to us via Apply Now .

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More job information
Job ref no. CT3114843-01#9430
Salary
  • N/A
Job Function
Industry
Location
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Entry level
Education
  • Degree