Job ref no.: ITSA-SSE (CT3123510-01#0085)
Hong Kong Broadband Network Limited

Senior System Support Engineer/ System Support Engineer

Hong Kong Broadband Network Limited

  • 5-day week
  • Birthday leave
  • Discretionary bonus
  • Family-friendly Leave
  • Flexible working hours
  • Medical plan

Responsibilities of System Support Engineer

  • Provide first line helpdesk support on IT-related issues to end users and keep track on helpdesk calls.
  • Provide technical support to the internal user via phone & email and perform remote technical troubleshooting
  • Provide end-user computing hardware and software support
  • Office 365 system operations and user support


  • Higher Diploma or above in Information System / Computer Studies or related disciplines is preferred
  • Three years or above working experience in IT related field is preferred
  • Certification of ITIL or PMP is preferred
  • Experience in the administration of Windows AD and Linux platform is preferred
  • Strong IT technical skills with excellent desktop/notebook support knowledge in a distributed computing environment
  • Good analytical and problem-solving mind, self-motivation, good interpersonal skills
  • Communicate in both English and Chinese
  • Candidates with less experience will be considered as System Support Engineer (high cailibre fresh grad is also welcomed)

Remarks: The role will start with 1-year renewable contract (benefit aligned with permeant talents)

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume to [via CTgoodjobs Apply Now ] by quoting Reference Code on the subject line.

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We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

More job information
Job ref no. ITSA-SSE (CT3123510-01#0085)
Job Function
  • Kwai Chung
Employment Term
  • Contract
  • 0 year - 3 years
Career Level
  • Entry level
  • Degree