Job ref no.: CT3116128-01#5010

Senior Technical Officer / Assistant Technical Manager (SI Field)

IT - Partners Limited

  • 5-day week
  • Gratuity
  • Medical plan

Job Responsibilities:

  • Provide pre-sales & post-sales IT support to key accounts
  • Provide IT system or solution implementation service
  • Provide IT helpdesk support and onsite technical support services to end users and corporate customers
  • Diagnose and troubleshooting on system, software, hardware and networking issues
  • Nurture and maintain networking and relationship with strategic business partners
  • Coordinate with internal parties and business units to fulfill commitment on resource allocation
  • Communicate with customers to define requirements. Write detailed requirement documents , proposals, etc
  • Answer enquiries from internal and external sales/customers
  • Liaise with vendors for order acknowledgement, acceptance, provision scheduling, feedback and update provisioning progress to the related systems.

Job Requirements:

  • University Degree, Major in Computer Science / Information Engineering /Electrical Engineering and related disciplines
  • At least 3 years’ experience in IT project and support
  • Experience in Windows Server (AD, File & Print, Exchange) and Linux Servers
  • Experience in Virtualization (VMware and HyperV)
  • Experience in IBM Lotus Notes, Endpoint solution (SEP, LANDesk) is an advantage
  • Excellent negotiation, interpersonal and presentation skills
  • Self-initiated, highly motivated, meticulous result-orientedand able to work under pressure
  • Work well with sales & technical teams to achieve targets
  • Reliable, independent, well-organized and dynamic to cope with fast-paced environment
  • Good command of both written and spoken English and Chinese / Mandarin


We offer 5-day work, bank holidays, medical insurance, excellent career prospects & attractive remuneration to the right candidate.

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More job information
Job ref no. CT3116128-01#5010
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Non-management level
  • Degree