Job ref no.: 36935408

Senior Technical Service Officer


Your Role

  • Experience in Linux (Oracle & Redhat), Virtualization technologies (VMware, Oracle & RedHat), Monitoring/Operational intelligence products (SolarWinds) and Backup products (Veeam)
  • Provide technical support and conduct troubleshooting on AD, On-premises Exchange server and O365 cloud services.
  • Manage the IT inventory for hardware & software, and other IT related services.

Candidates with less experience will be considered as Technical Service Officer.

To succeed in this role

  • Degree or Higher Diploma holder in Computer Science or Information Technology or related disciplines.
  • At least 3 years of system administration experience.
  • Hands-on experience in (Windows & Linux Server), O365, VMWare ESXi, and data recovery solution.
  • Good communication skills, hard-working and can work independently.
  • Good attitude and team working

As Hong Kong’s leading ICT service provider, HKT has in recent years transformed into a technology innovator and provider of smart, digital services and solutions for consumers and businesses.

HKT is the first in Hong Kong to provide true 5G services, complete with applications and content to afford our customers a unique and truly differentiated experience.

HKT is Hong Kong’s largest broadband service provider with a territory-wide fiber network covering 88% of homes. Our services go beyond connectivity to make the daily lives of customers smarter and more convenient.

For enterprises, HKT delivers end-to-end solutions employing emerging technologies to accelerate their digital transformation, contributing to Hong Kong’s development into a smart city.

Our global connectivity network has 125 points of presence across 76 cities and encompasses over 60 cable systems worldwide. PCCW Global maintains regional centers in 11 countries worldwide.

The Club is HKT’s loyalty program and one of the largest of its kind in Hong Kong. With more than 800 merchants as coalition and redemption partners, it offers privileges and benefits to enrich the lifestyle of members. Club Travel is a travel service for consumers and corporate customers. Club Like is an online shopping platform for customers to make purchases with Clubpoints and in cash. These represent a new digital ecosystem using data analytics to connect consumers and merchants.

HKT also offers financial services such as mobile payment, smart mobile POS solutions, digital financing, and insurance. We are a member in a joint venture offering virtual bank services in Hong Kong.

Employing over 16,200 staff, HKT is headquartered in Hong Kong and maintains a presence in mainland China and other parts of the world.

The share stapled units of the HKT Trust and HKT Limited are listed on The Stock Exchange of Hong Kong Limited (SEHK: 6823).

HKT Limited is a company incorporated in the Cayman Islands with limited liability.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies (, a copy of which will be provided immediately upon request.

More job information
Job ref no. 36935408
Job Function
  • Lai Chi Kok
Employment Term
  • Full-time
  • 2 years - 3 years
Career Level
  • Non-management level
  • Degree
Require to Travel
  • No travel
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Discretionary bonus
  • Examination leave
  • Family medical plan
  • Housing allowance
  • Insurance plan
  • Medical plan
  • … + 4 more