Job ref no.: CT3125570-01#0285
Bank Consortium Trust Company Limited

Senior Technical Support Engineer - Information Technology

Bank Consortium Trust Company Limited

Company Profile

Key Responsibilities:

  • User support / trouble shooting: support users and solve their daily IT problems.
  • Hardware / software installation: setup the machine for new staff, install / upgrade software upon request, co-ordinate and assist vendor on any system services.
  • Network / server administration: perform daily routine tasks such as monitoring usage, stability, capacity for servers, services and network, create / delete user accounts and regular housekeeping.
  • Carry out technology researches and recommend innovative technical solutions to software development team.
  • Documentation: prepare or update relevant IT documentation as required.
  • Supervise Technical Support in accordance with the prescribed company-wide policies and procedures.
  • Responsible to act as security control advisor, asset owner & custodian based on our information security framework.
  • Develop application, where necessary, to automate routine tasks for better operation efficiency (e.g. SharePoint, robotic process automation (RPA), etc.).
  • System performance statistical data collection, documentation maintenance and provide recommendations to senior management
  • Report any hardware failure and assist vendor in fixing the failure when necessary


  • Degree or Diploma holder in computer related discipline
  • Minimum 5 years’ work experience in computer operations and Microsoft Window administration
  • Certificate on IT industry / MCSE, CCNA
  • Experience in MS Windows administration.
  • Knowledge in multi-tiered application, .Net / Java technology
  • Adaptive to new IT technologies
  • Excellent technical problem solving skills
  • Hand-on experience in sharepoint development would be an advantage

Remuneration will be commensurate with qualification and experience. Please send your application with detailed resume indicating both present and expected salary and date of availability to the Human Resources Department via email: [via CTgoodjobs Apply Now ] , or mail to 18/F Cosco Tower, 183 Queen’s Road Central, Hong Kong or fax to 23143984.

(Personal data collected will be used for recruitment purpose only and will be kept strictly confidential)

More job information
Job ref no. CT3125570-01#0285
Job Function
  • Central
  • Western District
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree