Job ref no.: CT3128012-01#5739

Senior Technology Analyst

The Career Works Limited

Our client s top technology company is looking for a Senior Technology Analyst

Responsibilities  

  • Work in IT Managed Services Team providing technical guidance to teammates and technical support to clients
  • Act as IT infrastructure subject matter expert / Level III engineer
  • Act as escalation point for other team members on IT infrastructure problems
  • Actively monitor client s infrastructures and execute preventive measures to
  • prevent problems / issues from happening
  • Work with helpdesk team leader on providing top level of service to our clients in a timely and professional manner
  • Provide infrastructure advice both internally and to clients on improving system efficacy, stability, performance and security
  • Work with other teammates to design and execute technology solutions / projects
  • Develop younger and junior teammates on technical skill sets
  • Maintain update records of client s IT infrastructure
  • Understand and deploy company culture and standards
  • Remains contactable via phone out of office hours
  • Flexible on work hours included weekend and public holidays

Key Skills
  • 10 years experience in a technology support role
  • 3 years experience and above in an senior engineer role
  • Fluency in written and spoken English is mandatory.  Fluency in spoken Mandarin or Japanese would be an advantage
  • Ability to deliver results in an efficient manner in constrained timeframes
  • Able to work under stress
  • Industry certifications would be an advantage (such as MCSE / MCITP, VCAP, VCP, CISSP, CISA, CCIE, CCNP, etc.)
  • Solid and strong hands on experience on Microsoft Server and Exchange is a must
  • Solid and strong experience with multi-sites infrastructure deployment
  • Solid and strong hands on experience on IT infrastructure including servers, storages, data backups, replications, network, UPS, etc.
  • Excellent communication and interpersonal skills, within the company and at all levels of clients
  • Previous experience in a service provider environment is an advantage
  • Trade floor or financial services IT experience would be an advantage
  • Diploma  or above in  fields of Information  Technology, Software Engineering  or equivalent

 Please email your updated resume.

 

 

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More job information
Job ref no. CT3128012-01#5739
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
    N/A
Benefits
  • 5-day week
  • Dental plan
  • Education subsidies
  • Medical plan