Job ref no.: 92242327-190000OY (CT3116213-01#0569)
DBS Bank Ltd

Senior Treasures Relationship Executive (Phone Banking), Customer Centre, Technology & Ope

DBS Bank Ltd

DBS. Living, Breathing Asia.



DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named ¡§Asia¡¦s Best Bank¡¨ by The Banker, a member of the Financial Times group, and ¡§Best Bank in Asia-Pacific¡¨ by Global Finance. The bank has also been named ¡§Safest Bank in Asia¡¨ by Global Finance fornine consecutive years from 2009 to 2017.




Responsibilities



  • Provide customer-focused service to call centre customers in placing securities trading orders, processing initial public offerings applications and handling enquiriesoncredit cards and consumer banking products

  • Ensure all operational and sales activities are in full compliance with both internal and external regulatory and compliance requirements

  • Participate in ad hoc tasks and projects as assigned



Requirements




  • Post secondary or above, preferably degree holder in any disciplines

  • Preferably withexperience in call centre in banking or financial institutions, and good knowledge of banking, credit cardsand investmentproducts

  • Qualified to carry out Investment regulated activities (Types 1 and 4) under Securities and Futures Ordinance (SFO)

  • Customer-focused with excellent communication and interpersonal skills

  • Able to work at flexible hours on weekends and public holidays

  • Good command of written and spoken English and Chinese, fluency in Putonghua is an advantage

Apply Now


We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.





We regret only shortlisted candidates will be notified.


More job information
Job ref no. 92242327-190000OY (CT3116213-01#0569)
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 0 year - 15 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE