Job ref no.: 142827849-19000137 (CT3125142-01#0230)
DBS Bank Ltd

Senior Treasures Relationship Executive (Phone Banking), Customer Centre, Technology & Ope

DBS Bank Ltd

Business Function



Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.



Responsibilities


  • Provide customer-focused service to call centre customers in placing securities trading orders, processing initial public offerings applications and handling enquiries on credit cards and consumer banking products

  • Ensure all operational and sales activities are in full compliance with both internal and external regulatory and compliance requirements

  • Participate in ad hoc tasks and projects as assigned



Requirements



  • Post secondary or above, preferably degree holder in any disciplines

  • Preferably with experience in call centre in banking or financial institutions, and good knowledge of banking, credit cards and investment products

  • Qualified to carry out Investment regulated activities (Types 1 and 4) under Securities and Futures Ordinance (SFO)

  • Customer-focused with excellent communication and interpersonal skills

  • Able to work at flexible hours on weekends and public holidays

  • Good command of written and spoken English and Chinese, fluency in Putonghua is an advantage




Apply Now



We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.





We regret only shortlisted candidates will be notified.




More job information
Job ref no. 142827849-19000137 (CT3125142-01#0230)
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • Diploma or equivalent