Job ref no.: CT3120209-01#0170
Hang Seng Bank Limited

Senior Wealth Services Manager

Hang Seng Bank Limited

Wealth Services

Hang Seng's Operations is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units.

Wealth Services, supporting the processing and settlement of securities, funds and other investment products

We are currently seeking a high caliber professional to join our department as Senior Wealth Services Manager

 

Principal responsibilities

  • Implement the middle and back office imperatives of the Bank’s securities, investment funds administration and OTC securities products and services to support the optimization of business growth and profitability
  • Play the role of subject matter expert in supporting various wealth service related business lines including but not limited to securities, unit trust and structured investment products
  • Identify opportunities for process improvement and drive re-engineering initiatives to increase operational efficiency and effectiveness as well as client experience
  • Set service standards, monitor actual performance and review service benchmarks to ensure cost-effective service for business units and customers
  • Observe and maintain the internal control systems and standards, manage operational risk, including its identification, assessment, mitigation and controls, loss identification and reporting

 

Requirements

  • University Graduate in a related discipline, with over 8 years relevant experience, preferably in banking industry, with sound knowledge of investment products / systems and relevant regulations
  • Fulfillment of the competency requirements for carrying out relevant regulated activities as defined under the Securities and Futures Ordinance Solid experience in operations, service management process and procedures, familiar with investment operations and design, operations best practices and strive for improvement.
  • Experience in leading a team and managing good relationship with internal / external stakeholders
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Be proactive, with good analytical and problem solving skills

 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3120209-01#0170
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 8 years - 20 years or above
Career Level
  • Senior management level
Education
  • Degree