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Posted on 2021-10-21
Hyatt Centric Victoria Harbour Hong Kong

Senior/Guest Services Agent/Team Leader (Front Desk / Club Lounge)

Hyatt Centric Victoria Harbour Hong Kong

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

  • Provide front of the house guest services which include rooms registration & cashiering, responding to guest enquires, questions and provide information.
  • Update guest’s profiles for their personal data, preference and complaints.
  • Ensure customer service standards is delivered and guest satisfaction is achieved.

Qualifications

  • Degree / Diploma holder in hotel management or related discipline
  • Good command of both spoken and written English and Chinese
  • Self-motivated and responsible
  • Customer and service orientated

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986.

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

More job information
Salary
Job Function
Industry
Location
  • Eastern District
  • North Point
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 3 years
Career Level
  • Non-management level
Education
  • N/A
Require to Travel
  • No travel
Benefits
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra paternity leave
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 5 more