Job ref no.: CT3118600-01#0009
Auto Italia (Hong Kong) Limited

Service Adviser - Automotive

Auto Italia (Hong Kong) Limited

  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan


  • Assess initial diagnosis and write orders for required repair work as well as monitor the related order process through to conclusion
  • Selling actively after sales services and provide advisory services to customers in a friendly manner
  • Answer incoming calls and deal with external/internal customer enquires
  • Acknowledge receipt of repaired vehicles from workshop for handling them over to customers and carry out the vehicle pre-delivery after servicing
  • Record customers requirement, recommend repairs & servicing and transfer instructions to workshop personnel
  • Prepare estimates and issue invoices, provide professional advice and liaise with customers regarding progress of vehicle repair and maintenance
  • Prepare relevant service documentation regarding vehicle repair and maintenance
  • Ensure full payments are received from customers upon discharge of vehicle after servicing
  • Ensure workshop loading is as efficient as possible, communication regularly with Team Managers
  • Responsible for collection and delivery drivers, ensuring drivers are utilized at all times.



  • Diploma or above in Automotive Engineering
  • Min. 5 years relevant experience in motor business
  • Knowledge of ADP/Kerridge DMS system will be an advantage
  • Possess a valid driving license no.1 with at least 3 years hands-on driving experience


We offer an attractive remuneration package and benefits to the right candidates. Please send your resume, including present and expected salary to us by clicking Apply Now.

Applicants who do not hear from us within 6 weeks from the date of advertisement may consider their applications unsuccessful.

For more details, please visit our website at

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More job information
Job ref no. CT3118600-01#0009
  • N/A
Job Function
  • Shatin
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree