Part time Job - Service Ambassador (Part-time), Worldwide Flight Services Holdings S.A.
Worldwide Flight Services Holdings S.A.

Worldwide Flight Services is a leading global transportation and customer service provider, operating at over 145 airports and retail establishments around the world, and present in Hong Kong since 1998. To accompany our fast-growing services at the airport, the Kai Tak Cruise Terminal, MTR Malls and MTR Stations, we are looking for:

Service Ambassador (Part-time)

Job Ref.CT3102111-01#0980

Working at MTR South Island Line (East): Wong Chuk Hang, Lei Tung Station and South Horizons Station.


  • To operate MTR Information Counters.
  • To provide quality customer services and handle customer enquiries, including but not limited to street directions, connecting transportation information, resolving ticketing issues and distributing guides, pamphlets or other promotional activities.
  • To ensure that sufficient valid guides, leaflets, pamphlets and other items are stored in distribution racks for free distribution
  • To assist Station Controller to perform crowd control measures upon request
  • To perform ad-hoc operational tasks along the South Island Line (East) if required.


  • Tertiary education with experience in customer service is preferred. (Less experienced candidates will also be considered)
  • Good communication and interpersonal skills.
  • Able to work independently
  • Proactive, friendly and energetic 
  • Fluent written and spoken English, Cantonese and Mandarin 

For details of WFS, please refer to

If you are interested in developing your career in hospitality industry and customer service, please apply with detailed resume by e-mail to

All information collected will be kept in strict confidence and only for employment-related purposes and will be destroyed within three months.

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  • Discretionary bonus
  • Flexible working hours
  • Gratuity
Employment Term
Career Level
Require to Travel
No travel
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