Part time Job - Service Assurance Supervisor (6-month contract), Hutchison Telecommunications (Hong Kong) Limited
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Hutchison Telecommunications (Hong Kong) Limited

As a leading mobile and fixed-line telecommunications operator steering the dynamic development of high speed mobile data and fixed broadband services inHong Kong, we are now inviting talented candidates to come grow with us.

Service Assurance Supervisor (6-month contract)

Job Ref.CT3101691-01#0830

Responsibilities:

  • Supervise Service Assurance Team in PRC Operations relating QC & Order Support functions for improving customer satisfaction
  • Review operation flow & the order scheduling system to improve efficiency
  • Work closely with sales channel on Sales Activities arrangement & order processing
  • Co-ordinate with Sales / CS /CR Technical Team on the installation progress updates and handle trouble-shooting cases
  • Lead Order Management Team to support sales order delivery by Courier & Fulfillment Sales 
  • Prepare regular report for management analysis and review
  • Ad hoc works and projects as assigned by superiors from time to time

Requirements:

  • Bachelor Degree or above in any disciplines
  • Over 3 years supervisory experience, exposure in telecom industry and order management is a must
  • People orientated with strong communication and interpersonal skills
  • Good analytical skills and attentive to details
  • Proficient in MS office
  • Good command of written and spoken Chinese and English and proficient in Mandarin
  • With minimum of 6-month contract period and subject to extension 

We offer competitive salary package and career development opportunity. Free company coach is provided. Interested parties, please apply with full resume, present and expected salary by email to career@hthk.com .

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.

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Job Ref No.
CT3101691-01#0830
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