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Job ref no.: CT3118025-01#0025
Marco Polo Hongkong Hotel

Service Centre Agent 電 話 客 務 主 任

Marco Polo Hongkong Hotel

Benefits
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Responsibilities:

• Answer telephone calls in a professional manner and offer any assistance required on
  telephone related services
• Handle restaurant related enquiries, reservations and cancellation efficiently and
  accurately
• Assist Restaurants, Bars & Events Department in taking in-room dining orders
• Ensure all respective associates are informed at once in case of emergency, such as
  fire and typhoon

Requirements:

• Minimum 1 year relevant experience, preferably gained from hospitality or related service
   industry
• Familiar with PABX System and Table Management System
• Good command of spoken English and Putonghua with excellent telephone manner
• Able to work independently and handle shift duties

Please email full resume and present/expected salary to [via CTgoodjobs Apply Now ] or fax to (852) 2113-0089. For any enquiry, please do not hesitate to call (852) 2113-3155.

Equal opportunities are extended to all candidates. Only short-listed candidates will be notified. Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful. Personal data provided by job applicants will be used strictly for recruitment and selection.

More job information
Job ref no. CT3118025-01#0025
Salary
  • N/A
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • Diploma or equivalent