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Service Centre Agent

Job Ref.CT3113008-01#0007
Marco Polo Hongkong Hotel

Responsibilities:

• Answer telephone calls in a professional manner and offer any assistance required on
  telephone related services
• Handle restaurant related enquiries, reservations and cancellation efficiently and
  accurately
• Assist Restaurants, Bars & Events Department in taking in-room dining orders
• Ensure all respective associates are informed at once in case of emergency, such as
  fire and typhoon

Requirements:

• Minimum 1 year relevant experience, preferably gained from hospitality or related service
   industry
• Familiar with PABX System and Table Management System
• Good command of spoken English and Putonghua with excellent telephone manner
• Able to work independently and handle shift duties
• Overnight shift might be required occasionally

We offer an attractive remuneration package, additional two rest days for each calendar month and excellent career opportunities to the right candidate. Please apply with full resume and present/expected salary to: Human Resources Manager, 4/F, Marco Polo Hongkong Hotel, 3 Canton Road, Harbour City, Kowloon or email to career.hkh@marcopolohotels.com or fax to (852) 2113-0089

Only short-listed candidates will be notified. Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful. Personal data provided by job applicants will be used strictly for recruitment and selection.

Apply Now
Job Ref No.
CT3113008-01#0007
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Salary
N/A  
Benefits
  • Competitive pay
  • Dental plan
  • Insurance plan
  • Meal allowance
  • Medical plan
Location
Employment Term
Experience
Career Level
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About Marco Polo Hongkong Hotel

We are located within Harbour City in the heart of the commercial, shopping and entertainment district, Tsim Sha Tsui, Kowloon. We invite applications for the following position: