Job ref no.: CT3115590-01#0075
The Royal Pacific Hotel & Towers

Service Centre Officer (Telephone Operator)

The Royal Pacific Hotel & Towers

  • Compassionate leave
  • Competitive pay
  • Discretionary bonus
  • Marriage leave
  • Meal allowance
  • Medical plan


  •  Handle all incoming telephone calls related to guest enquiries
  •  Process local and overseas calls to hotel guests and staff as well as take messages when necessary
  •  Provide wake-up call service to room guests
  •  Shift duty is requested


  •  Diploma holder or above in hospitality management or equivalent
  •  Minimum 1 year relevant working experience in hotel industry is preferred
  • Must be customer-orientated and possess good problem solving skills, communication and interpersonal skills are added advantages
  • Good command of English, Cantonese and Putonghua

A competitive remuneration package and career advancement opportunities will be offered to the right candidate. Interested parties should apply with resume, expected salary and contact details to: Senior Human Resources Manager, 8/F, The Royal Pacific Hotel & Towers, China Hong Kong City, Canton Road, Kowloon, Hong Kong or via email: .

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application within the Hotel Group. All personal data collected will be for recruitment purposes only. Data of unsuccessful applicants will be destroyed.

More job information
Job ref no. CT3115590-01#0075
  • N/A
Job Function
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
  • 0 year - 3 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip