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Job ref no.: CT3118858-01#0063
SATS HK Limited

Service Control Supervisor

SATS HK Limited

Benefits
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Marriage leave
  • Medical plan
  • Paid overtime
  • … + 3 more

Roles

  • The Service Control Supervisor is responsible to Manager, Service Control for overseeing and managing live flight activities at Integrated Airport Centre (IAC) including company bus management and flight disruption handling.
  • Act as role of main coordinator at IAC and ensure all flight related messages to be disseminated to parties concerned in timely manner.
  • Establishment and dissemination of relevant reports on a daily, monthly and ad-hoc basis.
     

Accountabilities

  • Overseeing and managing the company’s flight movement while on shift.
  • Coordinating the day of staffing for the IAC.
  • Liaising with airline personnel and company departments for routine flight operations.
  • Manage and monitor daily resources, overtime and flight On-Time-Performance  
  • Updating and monitoring ACDM system and provide updated live flight information to departments for their resource deployment.
  • Prepare and verify Flight Rescheduling Control System (FRCS) in accordance with airlines schedule provided to ensure accuracy of airport FIDS. 
  • Managing the recovery of flight schedules during Irregular Operation (IROP) situations by engaging FCRS system and release latest slot status to individual airline and all functional departments.
  • Ensure that administrative and control policies and procedures are updated and disseminated in timely manner.
  • Serve as main coordinator of Corporate Emergency Response Plan while on duty. Initiating the Emergency Response Plan when required.
  • Act as decision maker on behalf the airlines (if applicable)
  • General administration works, order stationary, stock control, update airline’s manuals, update leave plan
  • Update airline database/system when required
  • Organize training for the team and ensure training records are updated
  • Monitor staff performance and carry out necessary on-job-training

 

Capabilities and Experience

  • Experienced - minimum 2 years of job-related experience required
  • A valid driving license class 2 is preferred
  • Background of flight operations or station control experience will be an advantage
  • Good leadership skills & ability to work on own initiative
  • Team worker and shift duties required
  • Good English and Chinese will be an advantage
  • Strong numerical ability
  • Customer focus, willing to go the extra mile
  • Detail-minded is essential
  • Ability to work independently

If you feel interested in our position, please come to our walk-in Interview:

 

Walk-In Interview

Date: Every Tuesday to Friday (Except Public Holidays)

Time: 09:30 am - 11:30 am & 2:30 pm - 5:00 pm

Venue: Rm501, 5/F, Asia Airfreight (AAT) Terminal 2, 10 Chun Ping Road, Lantau, Hong Kong (香港大嶼山香港國際機場駿坪路10號亞洲空運中心5樓501室)

 

Upcoming Job Fairs

Date:  26 February 2019 (Tue)

Time: 11:00 am - 6:00 pm

Venue: G/F, Amoy Plaza I, 77 Ngau Tau Kok Rd, Kowloon Bay, Kowloon (九龍灣牛頭角道77號淘大商場一期地下大堂)

 

Date:  27 & 28 February 2019 (Wed & Thu)

Time: 12:00 pm - 7:00 pm

Venue: 1/F Food Square, Lok Fu Place Zone A, Lok Fu (樂富廣場A區1樓Food Square)

 

***Please bring the following documents when you come***

1) HKID Card

2) Resume and photo 

3) Original documents of educational and work references

 

OR send your cover letter and resume with present & expected salary and available date via

[via CTgoodjobs Apply Now ] or satshk_recruit@ satshk.com or Whatsapp at 6686 8908

 

We offer attractive remuneration package to the right candidate.

 

Personal data collected will be used for recruitment purpose only

More job information
Job ref no. CT3118858-01#0063
Salary
  • N/A
Job Function
Industry
Location
  • Chek Lap Kok
Employment Term
  • Permanent
  • Contract
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree