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Job ref no.: CT - SDE
RICOH HONG KONG LIMITED

Service Delivery Executive

RICOH HONG KONG LIMITED

Benefits
  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Medical plan

The Job:

  • Serve as single focal point to manage all aspects of client expectation, delivery of contractual commitment (SLAs) and contribute to the growth and profitability of accounts
  • Develop strategic relationships with key stakeholders and user representatives
  • Contribute to the growth of accounts by identifying opportunities for expanding services and working with sales team
  • Manage service outsourcing and take ownership of resource management at client sites
  • Manage new service initiatives and deployment, as well as delivering results with direct and matrix resources

The Person:

  • University graduate in business administration or equivalent preferably with ITIL V3 foundation or Six sigma qualification
  • 2 years or above relevant experience at service industry
  • Strong relationship development and problem solving capabilities
  • Strong process documentation, presentation, communication and interpersonal skills
  • Proficiency in PC skills, including MS Word & Excel
  • Good command of spoken and written English and Chinese 

We offer 5-day work, attractive remuneration and benefits package to the right candidate. 

Interested parties please forward your full resume (in Microsoft Word or PDF format) with current and expect salary to the Human Resources and Administration Division, Ricoh Hong Kong Limited, by e-mail to [via CTgoodjobs Apply Now ] or by fax 2833 7891.

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise. 

More job information
Job ref no. CT - SDE (CT3116016-01#0004)
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
  • Degree