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Job ref no.: PS/SDS
Microware Limited

Service Desk Specialist / Deskside Support

Microware Limited

Benefits
  • Compassionate leave
  • Education subsidies
  • Marriage leave
  • Medical plan

Job Responsibilities:

  • Perform system operations and maintain operations procedures
  • Control data backup and restoration
  • Perform daily inspection and routine job (Remote / on-site)
  • Perform daily system monitoring, troubleshooting and applying remediation to any issues (Best effort)
  • Daily support the operational tasks (Regularly)
  • Conduct follow up on ticket resolution and provide timely updates and meet corresponding service level agreement (SLA)
  • Update operational procedures
  • Study and write system scripts to schedule and monitor the performance of systems (Best effort)

Job Requirements:

  • Diploma or above in IT or related disciplines
  • With 1 year experience in Information Technology services delivery and project
  • Knowledge in Microsoft Windows Active Directory, Exchange Server and O365 is an advantage
  • Knowledge in Data Center Operation is an advantage
  • Good interpersonal communication skill
  • Good in spoken English and Cantonese
  • Candidate with MORE experience will be considered as Supervisor.
  • Fresh graduates are welcome to another Specialist

We offer attractive remuneration package to the right candidate. Interested parties please send your full resume with present and expected salary by clicking Apply Now.

* Personal information collected will be used for recruitment purpose only

More job information
Job ref no. PS/SDS (CT3110354-01#0225)
Salary
  • N/A
Job Function
Industry
Location
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • Diploma or equivalent