Job ref no.: CT3119362-01#1628

Service Desk Support

T & S Quantum

  • Perform level 1 support on IT incident troubleshooting, incident Ticket Escalation
  • Provide IT system usage support to the end user of HPE’s clients
  • Maintain Service Level Agreement on providing technical support service
  • Responsible ticket resolving according to case severity

 

Requirements:
  • Basic knowledge of Microsoft Windows & Microsoft Office
  • Proficient in written and spoken English and Chinese with fluency in Mandarin
  • Able to work on 24*7 roster basis. Working hours may include non-hours and bad weather (Red and Black Rainstorm Warning / Typhoon Signal No. 8 or above)

Remarks:

Please state your availability and expected salary in your CV by clicking Apply Now

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3119362-01#1628
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Non-management level
Education
  • N/A