Job ref no.: CT3119362-01#1628

Service Desk Support

T & S Quantum

  • Perform level 1 support on IT incident troubleshooting, incident Ticket Escalation
  • Provide IT system usage support to the end user of HPE’s clients
  • Maintain Service Level Agreement on providing technical support service
  • Responsible ticket resolving according to case severity


  • Basic knowledge of Microsoft Windows & Microsoft Office
  • Proficient in written and spoken English and Chinese with fluency in Mandarin
  • Able to work on 24*7 roster basis. Working hours may include non-hours and bad weather (Red and Black Rainstorm Warning / Typhoon Signal No. 8 or above)


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More job information
Job ref no. CT3119362-01#1628
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 0 year - 5 years
Career Level
  • Non-management level
  • N/A