Job - Service Engineer – Networking (Ref no.: CPE-SE-N-TC), HKT

About HKT

HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.

HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.

HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.

Service Engineer – Networking (Ref no.: CPE-SE-N-TC)

Job Ref.CTE-111158

The Job: 

  • Provide services on planning, implementation and support of complex data network, which includes routers, LAN switches, VPN servers, Firewall, load balancer, etc. 
  • Provide Technical Account Servicing to Major Customers
  • Analyze customer requirements and provide low level network design
  • Lead a team to implement and support networking and security solutions
  • Liaise with supplier and manufacturer to provide effective support to customer
  • Coordinate with internal departments for tender bidding and project implementation
  • Provide technical training and documentation to customers
  • Perform ad hoc or emergency call out service when required

The Person:

  • Degree in Electronics, Computer or Information Engineering or equivalent discipline 
  • At least 6 years’ experience in supporting complex network infrastructure projects
  • In depth skill in Cisco / H3C router, switch, security and F5 load balancer products
  • Holder of CCNP, H3CSE, F5 Certified Technology Specialist or equivalent 
  • Strong problem solving and analytical skill
  • Self motivated, customer oriented and able to work under pressure
  • Excellent communication skill in English and Cantonese
  • Candidate with less experience may be considered as Senior Technical Officer/ Technical Officer  

If you have the desire for an exciting and rewarding career, please send us your resume, quoting the reference number, your present and expected salary by post, email or fax to the Human Resources Department. 

Post: HR-ENGINEERING, 13/F, Lai Chi Kok Engineering Center, 4 Yuet Lun Street, Lai Chi Kok, Kowloon.
Fax: (852) 2962 5605

For more information on other job opportunities of PCCW, please visit our website at PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies (, a copy of which will be provided immediately upon request.

Apply Now
Job Ref No.
CTE-111158 (CT3106361-01#3510)
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