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Posted on 2022-09-28
HGC Global Communications Limited

Service Executive (Call Center)

HGC Global Communications Limited

Job Responsibilities:

  • Provide technical support for installation work orders;
  • Responsible for order management including order dispatching, incomplete order follow up, order status & equipment record updating;
  • Prepare order status tracking report & Hotline daily record for management analysis;
  • Co-ordinate with internal team to facilitate smooth & on-time service delivery.
  • 接聽內部熱線,記錄其要求及將資料輸入電腦;
  • 與維修站聯系安排維修及跟進事件;
  • 處理有關文書工作

Job Requirements:

  • Form 5 / HKDES graduate;
  • Minimum 1-year experience in customer service;
  • Work experience in Telecommunication Industry is highly preferred;
  • Able to read & write both English & Chinese;
  • Computer Literacy;
  • Shift duty is required.

We offer competitive salary package and career development opportunity. Interested parties, please apply with full resume, present and expected salary, by clicking Apply Now. Please quote the reference number on the e-mail subject.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within HGC Global Communications Limited. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.

More job information
Salary
Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
Location
  • Tsing Yi
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE