Provide technical support for installation work orders;
Responsible for order management including order dispatching, incomplete order follow up, order status & equipment record updating;
Prepare order status tracking report & Hotline daily record for management analysis;
Co-ordinate with internal team to facilitate smooth & on-time service delivery.
Form 5 / HKDES graduate;
Minimum 1-year experience in customer service;
Work experience in Telecommunication Industry is highly preferred;
Able to read & write both English & Chinese;
Shift duty is required.
We offer competitive salary package and career development opportunity. Interested parties, please apply with full resume, present and expected salary, by clicking Apply Now. Please quote the reference number on the e-mail subject.
We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within HGC Global Communications Limited. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.
HGC Global Communications Limited (HGC) is a leading Hong Kong and international fixed-line operator. We own an extensive network and infrastructure in Hong Kong and overseas and provide various services. Our business covers 23 overseas offices in 5 continents, provides telecom infrastructure service to other operators and serves as a service provider to corporate and households. We provide full-fledged telecom, ICT solutions, data centre and broadband services for local, overseas, corporate and mass markets. We own and operate an extensive fibre-optic network, five cross-border telecom routes integrated into tier-one telecom operators in mainland China and connect with hundreds of world-class international telecom operators. Macroview Telecom Limited, a leading digital technology and IT infrastructure solutions provider is a HGC Group Company.