Job ref no.: CTB-01200 (CT3123398-01#3745)
PCCW Solutions Ltd

Service Management Centre – IT/ Console Management support

PCCW Solutions Ltd

The Job:

  • Perform remote console management support
  • Monitor system messages and batch jobs
  • Ensure failure jobs are properly logged in the IT Service Management system
  • Call relevant support according to the nature of the incidents
  • Update IT Service Management system on actions taken.
  • Re-run failure jobs after problem is fixed.
  • Adhere to Service Management Centre Security Policy guideline.

The Person:

  • Holder of Higher Diploma or above in IT/ Computer Science or related disciplines. Possess basic operation knowledge in Windows and basic PC Skills.
  • Knowledge of Unix / Network is preferred
  • A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills
  • Good command of spoken and written English and Chinese
  • Shift duty is required

If you have the desire for a challenging and rewarding career development, upload/ send us your resume in MS Word format, with your present and expected salary to Human Resources Department to

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PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies. A copy of which will be provided immediately upon request.

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More job information
Job ref no. CTB-01200 (CT3123398-01#3745)
Job Function
Employment Term
  • Full-time
Career Level
  • Entry level
  • Asso. Deg or High Dip
  • Degree