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Job ref no.: 180507
Ngong Ping 360 Limited

Services Operations Host (Guest Relations)

Ngong Ping 360 Limited

Benefits
  • Shuttle bus

Duties

Reporting to the Services Operations Supervisor, your major duties will include:

  • Handle guest enquiries and comments via hotline, email and social media platforms
  • Perform Live Broadcasting
  • Provide administrative supports to Services Operations Supervisor – Guest Relations
  • Perform ad hoc and operational duties including sales of tickets if required

Requirements

  • Higher Diploma or above with at least 2 years' guest services experience. Prior experience in theme park or hospitality is preferred
  • Working experience in call centre is an advantage
  • Good command of spoken and written English and Chinese including Mandarin
  • Proficiency in computer literacy and Chinese word processing
  • Roster shift duty is required

We offer competitive remuneration packages, fringe benefits including free travel on MTR, general public holidays, 12 days annual leave and comprehensive training and career opportunity to the successful candidate.

Please submit your application addressing the aforementioned position and anticipated salary to [via CTgoodjobs Apply Now ], by fax to 21092896 or by mail to Human Resources & Corporate Services Department, P.O. Box 147, Tung Chung.

The information provided by applicants will be treated in strict confidence and used solely for recruitment purpose. All applicants' information will be destroyed after 12 months  

More job information
Job ref no. 180507 (CT3113495-01#0170)
Salary
  • N/A
Job Function
Industry
Location
  • Tung Chung
Employment Term
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Degree