Job ref no.: CT3114121-01#0378

Shipping Supervisor (Ecommerce)

香 港 寺 庫 投 資 集 團 有 限 公 司

  • 5-day week
  • Discretionary bonus
  • Medical plan

Shipping Supervisor (Ecommerce)



  • Liaise with suppliers, carriers and vendors on a daily basis, checking all applicable documentations are in place and are fully compliant with China Import regulations
  • Anticipate, identify and resolve problems that could delay the release or movement of shipments ensuring Government/Customs compliance is adhered to for all markets
  • Provide Import Clearance Instructions to Carriers
  • Utilize Carrier exception reporting to facilitate both stock and customer deliveries
  • Preparation of costing, SLA reporting for management
  • As first level problem solver / customer service support for sales and buyers
  • Review existing shipping processes and reports, participate on process streamline initiative and develop standard operating procedures
  • Manage the transportation cost of day to day import, export and return activities in and out of a global Hub as well as internal transfer across a number of overseas warehouses
  • Bill checking and responsible for all cost recharging activities to different project or cost centers

Essential Skills & Requirements:

  • Higher diploma Holder or above in Logistics/ Shipping/ Supply Chain or equivalent
  • Understanding of Air Export documentations and procedures
  • Highly organized, efficient, and customer-driven, with a detail-oriented and methodical mindset
  • Possessing ability to identify problems, demonstrate use of initiative and implement appropriate solutions
  • Able to multi task and priorities heavy workload, and to work under tight deadlines
  • Flexible and able to work occasional additional hours
  • Good team-player with excellent work ethic and integrity
  • Excellent communication and computer skills, essentially Excel, Carrier software 
  • Possessing a sound working knowledge of International Customs laws/regulations and export compliance policies, documentation and processes, is a definite plus


Working Area: Fanling

Working Hour: 09:30AM to 18:30PM

(Friday work per week, shift between Mon-Sat)


Benefits: Five-day work week │Hong Kong Bank Public Holiday │Performance bonus │ Medical insurance │ Staff Discount │ Annual Leave


Our website:



Instagram: secoo.would


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More job information
Job ref no. CT3114121-01#0378
  • N/A
Job Function
  • Fanling
Employment Term
  • Permanent
  • Full-time
  • 0 year - 5 years
Career Level
  • Middle management level
  • Asso. Deg or High Dip
  • Degree